Back to Home

Documentation

Everything you need to know about CityCare

Getting Started

Welcome to CityCare! Our platform provides a data-driven, geospatial, and AI-assisted solution for proactive city infrastructure management.

Creating Your Account

To get started, visit the login page and create a new account with your city or agency credentials. You'll need to verify your email before accessing the platform.

Reporting Issues

Use the issue reporting feature to document infrastructure problems. Include location details, photos, and a detailed description to help our city teams prioritize fixes.

Viewing Analytics

Access the dashboard to view real-time infrastructure metrics, AI-generated insights, and historical trends for your city or zone.

API Documentation

CityCare provides a comprehensive REST API for developers looking to integrate our platform with other systems.

Base URL

https://api.citycare.io/v1

Authentication

All API requests require authentication using JWT tokens. Include your token in the Authorization header as: Bearer {token}

Endpoints

For a complete list of available endpoints and request/response examples, please refer to our full API specification document.

Database Architecture

CityCare uses a robust database architecture designed to handle geospatial data, real-time updates, and complex analytics queries.

Core Tables

  • Issues: Stores reported infrastructure problems
  • Zones: City zones and geospatial boundaries
  • Users: User accounts and permissions
  • Analytics: Historical data and trends

Spatial Indexing

All geographic data is indexed using PostGIS for efficient spatial queries and proximity searches.

Frequently Asked Questions

How often is the data updated?

Infrastructure data is updated in real-time as issues are reported and resolved. Analytics and trends are computed daily.

Can I export reports?

Yes, all reports can be exported in PDF, CSV, or Excel formats directly from the dashboard.

How is data privacy handled?

All data is encrypted in transit and at rest. Personal information is never shared with third parties except as required by law.

What browsers are supported?

CityCare works on all modern browsers including Chrome, Firefox, Safari, and Edge on both desktop and mobile devices.